Title : Public Service Reformation: Relationship Building by Mobile Technology


Authors : Mahmud A. Shareef, Ramakrishnan Raman, Abdullah M. Baabdullah, Rafeed Mahmud, Jashim Uddin Ahmed, Humayun Kabir, Vinod Kumar, Uma Kumar, M. Shakaib Akram, Ahmedul Kabir, Bhasker Mukerji


Journal Title: International Journal of Information Management Volume Number: 49 Publication Year : 2019
Pages : 217-227
Other Information:
Keywords: Public service, Short messaging service, Public administration reformation, Consumer attitudes, Distribution channel, Service d