Title : Modelling the Factors Influencing E-satisfaction and E-advocacy in Organic Food Services: A Hybrid PLS-SEM and ML Approach


Authors : Dewan Mehrab Ashrafi, Salma Akter, Md Syfur Rahman, Selim Ahmed, Muhammad Faisol Chowdhury


Journal Article Title: Journal of Modelling in Management Volume Number: Ahead-of-print Publication Year : 2026 Issue Number: Ahead-of-print
Index: scopus Ranking: Q2 ISSN (Print): 1746-5664 Publisher Name: Emerald
Pages : 1-65
ISSN (Online): 1746-5672
Funding Information:
Funding Source : Other
Other Information:
Direct Sustainable Development Goals :
SDG9 Industry, Innovation & Infrastructure
SDG12 Responsible Consumption & Production
Indirect Sustainable Development Goals :
SDG3 Good Health & Well-being
SDG8 Decent Work & Economic Growth
Collaboration: Partner University Keywords: Online organic food services, E-satisfaction, E-recommendation, Service recovery paradox, Service dominant logic, PLS-SEM, Mach