NSU Research Contributions
Title : Patient satisfaction in outdoor department of primary health care facilities in Rohingya refugee camps in Bangladesh: A cross-sectional study
Authors : Raisul Islam, Tasnova Sadneen, Md. Shakkor Rahman, Mohammad Nayeem Hasan, Mirza Asif Adnan, Mohammad Nayeem, Ahmad Zubair Mahdi, Abu Toha Md Rezuanul Haque Bhuiyan, Mohammad Delwer Hossain Hawlader
| Journal Article Title: PLOS One | Volume Number: 21 | Publication Year : 2026 | Issue Number: 1 |
| Index: scopus | Ranking: Q1 | Publisher Name: PLOS (Public Library of Science) | |
| Pages : e0336811 | |||
| Funding Source : None |
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Direct Sustainable Development Goals : SDG3 Good Health & Well-being SDG10 Reduced Inequality |
Indirect Sustainable Development Goals : SDG17 Partnership for the Goals |
Sustainable Development Sub Goals : Achieve universal health coverage Empower and promote the social, economic and political inclusion of all Ensure equal opportunity and reduce inequalities of outcome |
| Impact statement: This study reveals a surprisingly high patient satisfaction rate of 90.37% among Rohingya refugees in Bangladesh, identifying interpersonal care as the strongest domain of service quality. By highlighting that accessibility and convenience remain the primary areas for improvement, the research provides humanitarian actors and policymakers with a critical benchmark for developing patient-centric health interventions in resource-constrained emergency settings | Collaboration: NGO | Keywords: Patient satisfaction, outdoor department, primary health care, Rohingya refugee camps, Bangladesh, cross-sectional study, PSQ-1 |
