Title : Customer’s Patronage Decision towards Health Insurance Products: Mediation and Multi-group Moderation Analysis


Authors : Muhammad Sabbir Rahman, Fadi Abdel Muniem Abdel Fattah, Mahmud Zaman, Hasliza Hassan


Journal Title: Asia Pacific Journal of Marketing and Logistics Volume Number: 30 Publication Year : 2018 Issue Number: 1
Pages : 62-83
Other Information:
Keywords: Service quality, Customers’ satisfaction, Religiosity, Consumer’s patronage decision, Health insurance