Title : Customer’s patronage decision toward health insurance products: Mediation and multi-group moderation analysis.


Authors : Rahman, M. S., Abdel Fattah, F. A. M., Zaman, M. & Hassan, H. (


Journal Title: Asia Pacific Journal of Marketing and Logistics Volume Number: 30 Publication Year : 2017 Issue Number: 1
Pages : 62-83
Other Information:
Keywords: Service quality, Customers’ satisfaction, Religiosity, Consumer’s patronage decision, Health insurance