NSU Research Contributions
Title : Customer Satisfaction With Complaint Resolution In The Power Sector In A Developing Economy
Authors : Syed Saad Andaleeb, SSM Sadrul Huda, Afsana Akhtar and Segufta Dilshad
| Journal Title: Journal of Public Sector & Non-Profit Marketing, Taylor & Francis Group | Publication Year : 2012 |
| Keywords: Complain resolution, customer satisfaction |
