NSU Research Contributions
Title : Assessing Service Experience in Customer’s Care Centre
Authors : Md Afnan Hossain, Mahmud Habib Zaman, Mohammed Abdul Mumin Evan and Muhammad Sabbir Rahman
| Journal Title: North South Business Review | Volume Number: 3 | Publication Year : 2017 | Issue Number: 2 |
| Pages : 87-102 |
| Keywords: Customer Care Center, Servuction system, Service Theatre Framework, Service Experience. |